Obsidian Technology - IP Telephony
--

IP TELEPHONY

IP Telephony OregonToday the integration of telephony services into the data network — that is, running your phone system over your data network — is driving major changes in companies by delivering information more efficiently than the legacy, dual-network approach (i.e., separate data & voice infrastructure, applications that require additional expertise & staff to administer & maintain).

Beyond the obvious cost-savings that come from an integrated voice/data network, such as reduced administration & maintenance cost, a converged voice/video/data network improves customer care, increases employee productivity and enhances your bottom line.

Obsidian Technologies can provide your company with an "end to end" IP Telephony Solution for a "new world converged network" of integrated secure voice and data including IP-based Voice & Unified Messaging applications. Its designed to scale from a small office to multiple offices to a corporate campus with thousands of phones. These solutions offer flexible, adaptable migration tailored to fit your business needs. Let Obsidian Technologies help you migrate your existing PBX and voice network to run on a standards-based, distributed IP-network.

IP Telephony Benefits & Features include:

  1. Scalable — Allows you to balance redundancy & growth with current business needs & budget. And can easily expand as your voice & data network grows, with little incremental cost.
  2. Migration Path — Protects current investment in legacy PBX by providing smooth, phased-in migration to an all-IP voice/data network.
  3. Redundancy & Fail-Over — High-availability & redundancy provided by server back-ups or clustering, with fail-over protection to route calls to PSTN in the event of carrier frame relay/T1 network failure.
  4. Standards-based Solution — Industry standards — "not proprietary" — for all components (e.g., network, servers, phones) provides you with more choices. And does not tie you down to a single manufacturer's proprietary solution.
  5. Converged Infrastructure — Allows you to provision voice, video & data services to users through one common infrastructure (i.e., eliminates duplication of separate systems for voice & data) eliminating redundant costs.
  6. Advance Voice Mail System & Directory Features — Features such as "auto attendant," "follow me" messaging, message forwarding to "off-system" users, dual PBX integration, centralized directory integration, upgradeable to Unified messaging, plus many more.
  7. Advance Unified Communications Features — Adding & integrating business productivity & customer service applications like IVR, Call Centers, Web Collaboration, Video & others is unlimited.

IP Telephony cost savings include:

  1. Lower Annual Maintenance for CallManager IP Telephony Phone Switch
  2. Reduced WAN/Circuit costs by combining voice/data over same link
  3. Reduced Infrastructure costs by supporting voice/data on single LAN infrastructure
  4. Reduced Administrative costs to manage integrated voice/data network:
    1. MACs (Moves, Adds & Changes) are virtually free & do not require service calls
    2. Directory Services allows voicemail, email & other applications to share common directory, which simplifies task & saves time for administrator
    3. Manage main & remote sites using in-house staff
  5. Reduced Expansion costs for adding more locations or phone/voicemail users requires only modest incremental cost
  6. Toll Bypass for free phone & faxing between all locations on your WAN


Obsidian Technologies | Phone: 541-242-1000 | Fax: 541-484-0135 | Email: info@obsidiantechnologies.com