Services

Obsidian Technologies provides consulting, design, implementation and support services for turnkey IP Telephony, wireless local area networks (WLAN), remote access and security solutions. This could be as simple as upgrading your LAN/WAN network infrastructure, or as detailed as architecting a secure, converged network solution for Voice, Video and Web Collaboration. We can help you with a broad range of projects from implementing a complete IP phone system with Cisco Unified Communications Manager to developing a company-wide IP Contact Center supporting secure, wireless phone agents distributed over a WAN.

PROFESSIONAL SERVICES

• Network & Telecom Consulting
• Project Management
• Site Surveys – Network, WLAN, Telephony
• Design
  • Network
  • Dial-plan
  • Telephone System Features
• Coordination of Vendor Network/Phone Services
  • LAN / WAN Data Networking Services
  • LEC / CLEC Telephony Services
• Configuration & Installation
• Integration w/ legacy PBX: Nortel, Avaya, NEC, etc.
• Training: Admin & End-User
• Call Center Consulting / Agent Training
• Cutover services & Day 2 support
• Ongoing System support:  Remote &  On-site